Dharmesh Panchal
With over a decade of experience in IT leadership, enterprise systems, and digital transformation, I help organizations build scalable, secure, and efficient technology ecosystems that drive business growth.
As Founder & CEO of a SaaS and ERP Solutions company, I lead a team dedicated to helping businesses streamline operations, automate workflows, and build scalable systems for growing teams. In parallel, I serve as an IT Service Consultant, partnering with clients to design and implement practical, cloud-driven, and data-informed IT solutions that align technology with business goals.
Previously, as Head of Information Technology (CTO) at Vedic Apparels Pvt. Ltd., I led the digital transformation of a fashion retail brand—integrating online and offline channels, implementing ERP and omnichannel commerce systems, and developing a robust data-driven infrastructure that supported strategic decision-making and operational efficiency.
My background also includes mentoring and educating aspiring professionals in Data Science, AI, Software Development, and Web Technologies—an experience that deepened my passion for bridging education and industry innovation.
I’m driven by solving complex business challenges through technology, exploring emerging digital trends, and enabling organizations to future-proof their operations.
📩 Open to collaborations, consulting opportunities, and IT leadership roles where I can contribute to innovation, transformation, and growth.
#CTO #ITLeadership #RetailTech #DigitalTransformation #EnterpriseIT #OmnichannelRetail #DataScience #AI #TechInnovation #Cybersecurity #CloudComputing #BusinessIntelligence #FutureOfRetail #ERP #SaaS #ScalableSystems
Head of Information Technology (CTO)
Feb 2025 - Aug 2025
Vedic Fashion (Vedic Apparels Pvt. Ltd.)
Ahmedabad, Gujarat, India
- As the Head of Information Technology (CTO) at Vedic Apparels, I led the company’s digital transformation and technology strategy for a rapidly growing fashion retail business. My focus was on developing a fully integrated online and offline retail ecosystem to ensure seamless brand operations and scalable technology growth.
- Retail System Development: Architected a fully integrated retail management system that synchronized inventory, sales, supply chain, and customer engagement across all platforms.
- Omnichannel Commerce: Enhanced both digital and in-store experiences by optimizing e-commerce platforms, POS systems, and order management solutions.
- Data-Driven Decision Making: Implemented advanced analytics, AI-driven insights, and BI tools to optimize inventory, analyze customer behavior, and improve operational efficiency.
- Technology Infrastructure & Cloud Solutions: Designed and deployed scalable, cloud-based IT systems that improved agility, security, and business continuity.
- Process Automation & ERP Implementation: Streamlined supply chain, logistics, and warehouse management through automation and ERP integration.
- Cybersecurity & IT Governance: Established IT governance policies, security frameworks, and compliance measures to protect business assets and ensure data integrity.
- Leadership & Collaboration: Led cross-functional IT teams, aligning technology initiatives with business objectives and long-term growth plans.
- Innovation & Future-Readiness: Explored emerging technologies such as AI, blockchain, and IoT to lay the groundwork for next-generation retail innovation.
Hourly-Paid Lecturer (FTC)
Sep 2024 - Jan 2025
The University of East London
Docklands Campus, London, E16 2RD
- Level 7 Masters Data Science Lecturer
- Deliver lectures, seminars, and tutorials punctually while ensuring high-quality educational experiences.
- Prepare course materials, assess student work, and maintain accurate records, including registers and exam results.
- Set and mark exams, supervise assessments, and participate in Examination Boards as required.
- Ensure the proper use and care of university equipment and maintain an orderly classroom environment.
- Emphasize research-relevant tasks, such as data analysis, teaching scientific concepts, and managing laboratory setups.
- Attend staff meetings and contribute to the university’s Equality and Diversity initiatives through inclusive teaching practices.
Information Technology Manager
Jun 2021 - Apr 2023
Vedic Fashion (Vedic Apparels Pvt. Ltd.)
Ahmedabad, Gujarat, India
- Inventory Database and Production Database Management.
- Implementing Stock Monitoring and Dispatching System.
- Managed Ginesys multi-channel retail software system.
- Managed Uni-Commerce as an Ecommerce Order Management System.
- Google G-Suite and Admin Management System.
- Google Spreadsheet and Microsoft Excel work with MIS and Daily Reports.
- Google sites and MIS Process Management.
- Multiple software handling for products data and company production data.
- Under Managing Director, Operation Management with Team handling and Team Support.
- Helping on HRMS in a challenging period.
- Leaving Reason: For further master's study education program.
Management Information System Executive
Oct 2020 - Jul 2021
Ascendum KPS (Ascendum KPS Pvt. Ltd.)
Ahmedabad, Gujarat, India
- Able to effectively manage risks & also protect data.
- Leading Management Information System in US & UK Mortgage Department.
- Collection of big data and providing a MIS Report to leaders.
- Managed a group of junior executive team with the Team Manager.
- Loan and Finance data management.
- Leaving Reason: After Covid pandemic, received a new offer to work back on the same company.
Information Technology Manager
Nov 2018 - Apr 2020
Vedic Fashion (Vedic Apparels Pvt. Ltd.)
Ahmedabad, Gujarat, India
- Able to effectively manage risks & also protect data.
- Inventory Database and Production Database Management.
- Prepared on Stock Monitoring and Dispatching System.
- Managed Uni-Commerce as an Ecommerce Order Management System.
- Google G-Suite and Admin Management System.
- Google Spreadsheet and Microsoft Excel work with MIS and Daily Reports.
- Google sites and MIS Process Management.
- Multiple software handling for products data and company production data.
- Production of sales data management and MIS reports.
- CCTV Monitoring of retail stores & head office.
- Company Local Servers & Company System Security Services & Management.
- Season Sale (SS) & Autumn Wear (AW) Fashion Show & Photoshoots, Photography.
- Leaving Reason: Due to Covid pandemic had to work remote jobs.
Customer Service Executive
May 2017 - Jul 2018
Nufuture Digital (India) Ltd
Ahmedabad, Gujarat, India
- Able to effectively manage risks & also protect data.
- Leading as Line-3 process by emailing to customers.
- Keep records of customer interactions through emails and transactions, recording details of inquiries, complaint, and requests, more than 1000 plus actions taken.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Good communications skills, Good interpersonal skills
- Resolved problems & Received appreciations on escalations from customer experiences.
- Ability to listen and active problem-solving skills.
- Ability to handle pressure.
- Leaving Reason: Received new job opportunity.
Internship Customer Service Executive
Jan 2017 - Feb 2017
Nufuture Digital (India) Ltd
Ahmedabad, Gujarat, India
- Able to effectively manage risks & also protect data.
- Leading as offer times period as SS6D (SABSE SASTE 6 DIN Big Bazaar).
- Customer Service Executives as required to answer inbound calls and makes outbound calls from customers for various reasons.
- Done tasks to take orders, answer inquiries, resolve complaints and provide information with resolutions and make a data records.
- Good communications skills, Good interpersonal skills
- Ability to listen and active problem-solving skills.
- Ability to handle pressure.
- Achieved high levels & been in top employee for calls and customer handling.
- Leaving Reason: Upgraded to senior position after selecting.
HR Consulting Manager & Technical Head
Jul 2014 - Jul 2016
RK Group Placement & Manpower Services.
Ahmedabad, Gujarat, India
- Managed records of candidates and companies as per placement and manpower services.
- Managed field staff, quotations, and interviews of candidates.
- Leading on RK Group (www.rk1group.com) website, social sites such as (Facebook, Twitter, Instagram, LinkedIn, Google Plus) and put updates on sites.
- Provided support for users with computers and other technical difficulties.
- Hired and trained staff and help make hiring decisions.
- Consider project proposals and evaluate feasibility.
- Generate ideas for improving the management system.
- Leaving Reason: Received new job opportunity as internship.
University of East London
Sep 2023 – Oct 2024
Master of Science (MSc) in Data Science
London, England, United Kingdom
- Achieved First-Class Distinction with an overall score of 80%.
- Specialized in R programming, data analysis, and SQLite database management.
- Worked with real-world datasets, including UK Government public data, for applied data science projects.
- Focused on machine learning, predictive modeling, and data visualization.
- Completed projects involving time-series forecasting, data cleaning, and big data analytics.
Dr. Bhim Rao Ambedkar University, Agra
Aug 2014 – Oct 2018
Bachelor of Computer Applications (BCA)
Agra, Uttar Pradesh, India
- Graduated with Second-Class Upper (2:1) Merit, scoring 63%.
- Studied core programming languages: C, C++, .NET, Java, and SQL.
- Gained experience in front-end design, MIS, computer networks, Linux OS, computer graphics, AI, and e-commerce systems.
- Developed practical applications including websites and custom software solutions.
Government Model Higher Secondary School
Jul 2012 – May 2014
Higher Secondary School Certificate (Commerce Stream)
Thiruvananthapuram, Kerala, India
- Focused on Commerce with special emphasis on Economics and Business Studies.
Gyandeep English School
Jul 2010 – Mar 2011
Secondary School Certificate (SSC)
Ahmedabad, Gujarat, India
Certificate of Achievement TOPS TECHNOLOGIES
Project Name: Internet Holder (JSP-MVC)
Course: JAVA (During July-2014 to June-2015)
Certificate No.: 106804
ORACLE CERTIFIED PROFESSIONAL (20TH OCTOBER 2016)
OCJP (ORACLE CERTIFIED JAVA PLATFORM)
Passed Oracle Java SE6 (Exam Code: 1Z0-851) with 98%
Oracle Testing ID: OC1636014
Corporate Skills
IT Infrastructure Management, IT Operations, Technology Leadership, Communication, Business Development, Customer Service, Team Leadership, Strategic Planning, Digital Transformation
Technology Skills
Software Development, Web Development, Artificial Intelligence (AI), Data Science, Networking, Project Management, Cloud Computing, ERP & SaaS Solutions
Coding Skills
HTML, CSS, JavaScript, PHP, SQL, Python, Java, C, Json
Tools Skills
VS Code, NetBeans, Eclipse IDE, IntelliJ IDEA, Adobe Photoshop, Procreate, MySQL Workbench, SQLite, Microsoft SQL Server, XAMPP, WAMP, phpMyAdmin, FileZilla, Android Studio
Extra Skills
Microsoft 365, Google Workspace (G Suite), Dropbox Business, Meta Business Suite
Operating System
Linux, Ubuntu, Windows
Informative Website – Aastha Lab Services
Website Link ( http://www.aasthalabservices.in/ )
Developed using PHP, CSS, and JavaScript with a custom content management system for easy updates.
E-Commerce Website – Ashtanga Health Care Centre (India)
Website Link ( https://ashtangahealthcare.com/ )
Developed using WordPress, WooCommerce, with PayU Money API integration for secure online payments.
E-Commerce Website – Issar Naturals (USA)
Website Link ( https://issarnaturals.com/ )
Developed using WordPress, WooCommerce, and integrated with Stripe/Card payment systems
E-Commerce Website – Kritika Fashion (India)
Website Link ( http://kritikafashionindia.com/ )
Developed using WordPress, WooCommerce, with PayU Money API integration for secure online payments.
Informative Website – Fix Booking
Website Link ( http://www.fixbooking.in/ )
Developed using PHP, CSS, and JavaScript with a custom content management system for easy updates.
English
Professional Working Proficiency
Hindi
Native / Bilingual Proficiency
Gujarati
Native / Bilingual Proficiency
I'm open to new opportunities and collaborations in IT, SaaS, and digital transformation. Feel free to contact me for consulting or project discussions.
Thank you for visiting my professional profile.
– Dharmesh Panchal